Terms & Conditions
By scheduling services with LVK9s, you agree to the following terms and conditions. These policies are in place to protect both the client and the trainer and to ensure a safe and productive training experience.
Services
LVK9s provides in-home dog training services, evaluations, and consultations. Training is designed to improve behavior through structure, communication, and relationship based methods. Results are not guaranteed, as outcomes depend on consistency, environment, and owner participation.
Evaluations and Consultations
Phone consultations are free. In-home evaluations require a deposit, which will be applied toward a training program if services continue. If the client chooses not to proceed, the evaluation fee covers time, expertise, and assessment provided.
Payment
Payment is due in full before the start of training unless otherwise agreed upon in writing. Accepted payment methods will be communicated at booking. Failure to submit payment may result in cancellation of services.
Cancellations and Rescheduling
Clients must provide at least 24 hours notice to cancel or reschedule a session. Sessions canceled with less than 24 hours notice may be forfeited. No shows are not refundable.
Client Responsibility
Clients are responsible for following training instructions and practicing assigned homework between sessions. Training success depends on consistency and follow through outside of scheduled lessons.
Safety and Liability
Dogs must be up to date on vaccinations appropriate for their age and health status. Clients agree to disclose any history of aggression, biting, or serious behavioral concerns before training begins.
Clients assume full responsibility for their dog’s behavior during and after training sessions. LVK9s is not liable for injuries, damages, or losses caused by the dog during or after services.
Use of Training Tools
Training tools, including leashes, collars, and electronic collars when applicable, are used as communication tools and not as punishment. Clients acknowledge that they have received instruction on proper use and accept responsibility for continued use outside of sessions.
Refunds
Training services are non refundable once sessions have begun. Individual circumstances may be considered at the discretion of LVK9s, but refunds are not guaranteed.
